Privacy Policy
Policy Summary
Obtain your consent.
We will obtain your consent before collecting, using, or sharing your information.
Be transparent.
We will clearly inform you about the different types of cookies used and how we use them.
You are in control.
We will empower you to decide what information you want to share with us and provide the flexibility to modify it as needed.
MANY WAKE has created this privacy policy to demonstrate our commitment to your right to privacy. The following policy outlines our practices regarding the collection of your personal information and its use in connection with this website and in general.
Use of Personal Information
The term 'Personal Information' refers to all information, including sensitive data, that concerns an identified or identifiable person, whether it originates from MANY WAKE, has been received or inferred, and is recorded in any form. All information, even if accessible to the public, remains personal information nonetheless. However, it is important to emphasize that information that has been altered or anonymized so that it can no longer be used to directly or indirectly identify an individual is not included in this definition (referred to as 'Personal Information').
WHAT INFORMATION MANY WAKE PRODUCTS COLLECT
With your consent, we may collect, use, store and transfer the following types of personal information about you:
• Aggregated data;
• Contact details;
• Identity information;
• Commercial and communications information;
• Purchase history;
• Security sequences;
• Technical information.
You always have control over the choice and quantity of information provided. Please always keep in mind that certain information may be necessary/required for us to provide you with assistance or a service.
Please know that your data is important to our team, we will never sell, trade or distribute the names, email addresses, or contact details of our subscribers, unless required by law.
WHAT WE CAN DO WITH THE INFORMATION WE COLLECT
1. Allow you to make a purchase or communicate with you regarding purchased or upcoming products:
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Billing and shipping address
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Phone number
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Email address
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Message to write in the comment section
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Any other information deemed essential to deliver the products you have ordered.
We may also collect optional information such as your date of birth, which we use to send you birth-related communications. Note that we do not directly collect any financial data, as this is entered directly into a third-party payment application (Shopify Payments).
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Marketing and advertising initiatives:
2.1 Newsletter: To support our marketing and advertising initiatives, when you choose to subscribe to our newsletters or receive information about our products or other promotional communications by email, we may collect personal data such as your first name, last name, email or postal address, as well as information concerning your interests. You are free to decide whether or not you wish to receive this type of communication. A simple click on the “Unsubscribe” button, located at the bottom of our emails, or contacting our representatives, is possible to remove you from our mailing lists.
2.2 Competition, survey, and promotion: When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect information such as your name, address, telephone number, and email address. This data is used to manage your participation in the competition or promotion, and in the case of surveys, it helps us better understand our customers, improve our products, promotions, and also plan our upcoming events. When you register for a contest, promotion, or survey, we may also request your authorization to receive future commercial information from MANY WAKE or its partners.
2.3 Customer services: When you submit a comment or ask a question by email or through a social media chat service, we may collect personal information such as your name, postal or email address, and a phone number. This is essential to enable us to respond to your comment or question. Additionally, we may also collect various information that you choose to provide to us, facilitating our response to your request.
2.4 Improvement of the website: We may collect information about you and your use of our website through technical methods such as cookies, web page counters, and other analytics tools. This data may include your IP address, login information, browser type and version, time zone, location, as well as the types and versions of your browser plug-ins, operating system, platform, and other technologies relating to the devices you use to access our website. We use this information as necessary to manage and improve our website and its content, ensuring its proper functioning and security, developing our business, and guiding our social and advertising strategy. We may create statistical data (e.g., the most visited page on the website), which is not personal data about you. When advertisements are targeted, this may require the use of website information as well as data that we (or our advertisers such as META and GOOGLE) may have obtained from them.
2.5 Recruitment: We aim to attract new talent to our website by posting new positions. When applying for a job, you may provide us with certain personal information about you (CV, cover letter, or other). We use this information to process and respond to your job application.
HOW WE COLLECT PERSONAL INFORMATION
We use various methods, including the following:
Direct: Through communication forms or by corresponding with us via email, postal mail, telephone, chat, or any other means of communication.
Indirect: Through suppliers in accordance with their respective privacy policies, such as Google, Meta (Facebook, Instagram), TikTok, or background check resources (for employment).
System automation and technology: Data is collected automatically during your browsing (your equipment used, browsing actions, and habits). Information is gathered through Cookies, Pixel (Meta), and server logs.
SUPPLIERS AND PARTNERS
Several remarketing tracking cookies are used: Google Ads, Meta, TikTok, and their respective affiliate partners. These service providers, including Google, place cookies on web browsers to display ads based on your previous visits to our website. This enables us to provide special offers and continue marketing our services.
THE SECURITY OF YOUR PERSONAL INFORMATION
The security of our customers' information is paramount. Several measures have been implemented:
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Inventory of personal information held by the company
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Designation of an internal resource person
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Clear and up-to-date privacy policy on the website
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Privacy Incident Log
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Activation of automation functions (update and analysis) for applications (plugins)
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SSL protocol | SET protocol
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Access management for authorized personnel
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Access management for data subjects
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Network monitoring software
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Computer backup
However, it is essential to keep in mind that unfortunately, no data transmission over the Internet can be considered completely secure. MANY WAKE cannot declare or guarantee that your personal information will not be subject to possible loss. In this context, MANY WAKE and its management assume no responsibility regarding the personal information you choose to transmit, nor for its use or misuse, whether on your part or that of third parties.
HOW WE USE COOKIES
A cookie is a small file that requests permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a specific site.
A cookie is used to tailor operations to your needs and preferences by collecting and remembering information about your preferences. It does not give us access to your computer, except for the data you choose to share with us.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website. The information is used for statistical purposes and is then deleted.
Your right to object, withdraw, and access
We are committed to offering you the right to object and withdraw your personal information.
The right to object allows you to refuse the use of your personal information for certain purposes.
The right of withdrawal allows you to request that your personal information no longer be used, for example, in a mailing list.
We undertake to recognize the right of access and rectification for individuals to consult, modify, or even delete information concerning them.
CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy policy, however, we will not diminish your rights under this policy without your prior consent.
INTELLECTUAL PROPERTY
The website and its content are protected by copyright law. All MANY WAKE trademarks, including our logo, are protected by the Trademarks Act (CIPO), and any unauthorized use is prohibited.
CONTACT INFORMATION
If you have any questions about these data protection principles, including inquiries about exercising your legal rights, feel free to contact the person responsible for personal data protection:
Marie-Pier Catellier, CEO – Co-founder
info@manywake.com
MANY WAKE Products Inc.
206-1269 rue Paul-Émile-Giroux,
Quebec, Quebec, G1C 0K9, Canada.
Last updated: September 19, 2023
